Aim

To provide a competent level of knowledge and skills to manager and others who have a responsibilty for investigating incidents and complaints and preparing for tribunal/court hearings.

Duration

3 days residential

Who Should Attend

• General managers
• Company investigators
• Security managers
• Human resource managers
• Complaints managers
• Health and Safety managers

Benefits

• Deal with incidents quickly and effectively
• Deter criminal activity at minimum cost
• Reduce risk of litigation
• Reduce losses
• Improve profits
• Improve business image

Objectives

Following ths workshop delegates will:

• Know how to classify an investigation
• Understand the differnt purposes of an investigation
• Have a working knowledge of relevant law and procedure
• Know how to identify, preserve and produce evidence
• Be able to conduct useful interviews
• Understand the importance of records

Course Content

This course will combine theory, syndicate work, case studies and role play to enable delegates to learn and practice:

• The factors which determine the purpose of an investigation
• Managing investigations
• Practice risk and impact analysis
• How to conduct interviews of witnesses and suspects
• Record keeping during investigations
• How to find, collect and preserve evidence